THE OFFICIAL WEBSITE OF SOOS CREEK WATER & SEWER DISTRICT
Pay your bill quickly and directly with our Make A Payment link above.
Payments made through unaffiliated third party sites such as Doxo may cause delays and additional fees.
Duplicate Invoice
We have become aware that some of our customers have received duplicate copies of the same invoice in the mail.
We understand this can be confusing and we want to assure you that you only need to pay for one of the invoices.
The District Office is Now Open
with Limited Customer Service Hours
Monday - Thursday 10:00 am - 12:00 pm & 1:00 pm - 3: 00 pm
Friday 10:00 am - 12:00 noon
You also may pay your bill through any of the following methods:
- Our 24-hour drop box outside the District office
- Online via our Invoice Cloud system
- By phone at 855-844-0523
- By mail to Soos Creek Water & Sewer District, 14616 SE 192nd St, Renton, WA 98058
DEVELOPERS MUST MAKE AN APPOINTMENT FOR SERVICE. Please contact development@sooscreek.com
ONLINE PAYMENT ALERT
Our Invoice Cloud online payment system may not reflect the total balance on your account at this time.
- For total amount due including any past due balance
- see your paper statement, or call 253-630-9900 and choose option #3.
EMPLOYMENT OPPORTUNITY
We are currently hiring for the position of Accounting Manager. Visit the following link for more details.
We are currently hiring for the position of Utility Worker. Visit the following link for more details.
We are currently hiring for the position of Temporary Utility Worker. Visit the following link for more details.
STATE DROUGHT DECLARATION
On April 16, the Department of Ecology issued a statewide drought that excludes areas served by Seattle, Everett, and Tacoma.
Soos Creek Water & Sewer District receives water from Seattle Public Utilities (SPU.) SPU and all 24 neighboring cities and water districts that receive water from SPU are exempt from the drought declaration.
SPU carefully manages our water supply year-round and plans months ahead using forecasts and hydrologic modeling to predict possible future reservoir conditions. SPU tracked snowpack closely this winter, decided to start refilling their reservoirs early and is preparing to fill the reservoirs to higher levels than normal. This will help maximize our water storage in preparation for the summer months. Based on current conditions and forecasts, SPU anticipates the regional water system will have sufficient water supply for people and fish this spring. As always, we ask our customers to use water wisely.
For information about ways to save water, visit www.savingwater.org
WATER SHUT OFF RESTORATION
We are currently experiencing a higher call volume, leading to longer wait times. We appreciate your patience. We will answer your call in the order it is received. Voicemails will be returned by the end of the next business day.
Water shut off restoration will be done during business hours only, after the full account balance has been paid. It may take up to 48 hours to restore water service.
IMPORTANT BILLING INFORMATION
A slight change has been made to the "Please Locate Your Account" Page.
One-time electronic payments made via our Invoice Cloud Portal require you to enter your 10-digit Account Number followed by your five digit Customer Number including the dashes. Example: 9999-000001-00001.
Your Account Number and Customer Number are located on the upper right hand corner of your bill.
To make a payment over the phone, please call 855-844-0523. Phone payments require you to enter your 10-digit account number followed by your 5-digit customer number.
